Terms of service

Welcome to Kalka Creation. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By shopping with us, you indicate your acceptance of these terms.

1. General Overview Kalka Creation operates this business from our physical location at 34, Rajwada, Sihigate, Ballabhgarh, Faridabad, Haryana, 121004. We reserve the right to update these terms at any time to reflect changes in our business or legal requirements.
2. Shipping & Delivery We strive to deliver your orders as quickly as possible. Please ensure that the delivery address provided is accurate. We are not responsible for delays caused by third-party courier services or incorrect address information.
3. Return & Refund Policy We want you to love your purchase. However, if you are not satisfied: 7 Working Days Window: You have 7 working days (excluding Sundays and Public Holidays) from the date of delivery to initiate a return request. Condition: Items must be in their original, unused condition, with all tags and packaging intact. Process: To start a return, please contact us via email at kalkacreation2025@gmail.com or via WhatsApp at +91 84475 13474.
4. Intellectual Property All designs, logos, and images on this platform are the property of Kalka Creation. Any unauthorized use or reproduction of our brand assets is strictly prohibited.
5. Governing Law These terms are governed by and construed in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Faridabad, Haryana. Contact Information For any queries, complaints, or feedback, please reach out to us: Store Address: 34, Rajwada, Sihigate, Ballabhgarh, Faridabad, Haryana, 121004. Email: kalkacreation2025@gmail.com Mobile: +91 84475 13474